Refund & Exchange Policy
Purchase Terms & Conditions
Gold Jewelry Hallmark: All our gold jewelry is hallmarked, indicating the gold karat.
Purchase Invoice: A detailed purchase invoice is provided with every purchase.
Pricing: Includes international gold rate and manufacturing fees. Shipping charges vary by location.
Payment Methods
- Credit Card
- Debit Card
- Bank Transfer
- Cash on Delivery (COD)
Online Purchase Return Policy
Free returns within three days of receipt, provided:
- Jewelry is in original condition and packaging.
- Product stickers must be intact.
- Invoice must be presented.
Damaged or Mismatched Products
If a product arrives damaged or mismatched, report within 24 hours with photo evidence.
Refund Process
- Full refund if conditions are met.
- Credit card refunds take 3-10 business days.
Online Purchase Exchange Policy
Jewelry can be exchanged within three days for an item of equal value.
General Terms
- Items will be inspected before refunds or exchanges.
- Refunds processed via the same payment method.
Feedback & Suggestions
For inquiries, email us at care@alromaizan.ae.
Fast shipping
Receive your jewelry in maximum 3 days.
Return guaranteed
Requesting a return is quick and easy.
Ethical Sourcing
Ethically Sourced Materials
Payments
Buy in the most convenient way for you.